topic 4G plan with 5g phone in Get Support

4G plan with 5g phone

Buddha7 — Thu, 06 Mar 2025 17:11:31 GMT

Hello! I searched, but got lazy trying to find the answer. If i can ever figure out how to get my husband's Falcon Encased phone case off and access the sim slot, I want to switch him from Bell to Public. He has a 5g phone and I want to sign him up for a basic 4g plan. Any issues with this...I don't thinks so, but just double checking.

Re: 4G plan with 5g phone

hTideGnow — Thu, 06 Mar 2025 17:13:40 GMT

hi @Buddha7

no problem with a 5G phone using 4G plan, it is just about speed. The 4G plan allow a top speed of 100Mbps. And even with the 4G plan , you can use the 5G network

but, what phone your husband has? just want to make sure it is compatible with PM and if he can use VoLTE for voice or can only use 3G for voice

Re: 4G plan with 5g phone

Buddha7 — Thu, 06 Mar 2025 17:17:28 GMT

He has Samsung Galaxy A15 5G

Re: 4G plan with 5g phone

hTideGnow — Thu, 06 Mar 2025 17:22:12 GMT

HI @Buddha7

A15 has VoLTE but is not currently on PM's own VoLTE whitelist. It will still work, just the voice calls will be using 3G network. But as long as the phone's network is set to Automatic, the phone will deal with all the network switch itself without any worry

Re: 4G plan with 5g phone

Buddha7 — Thu, 06 Mar 2025 17:46:59 GMT

Thanks! two more questions:

1. any "future risk" in signing up for Public with his phone? Will it continue to work with 3G network long-term?

2. There are a number of options to choose under mobile networks. His current selection on his phone is LTE/WCDMA?GSM (auto connect). There is also a similar option for 5G/LTE/WCDMA/GSM (auto connect)