topic System won't let me get subscription started in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/System-won-t-let-me-get-subscription-started/m-p/1315317#M905164 <P>I waited till my new P.M. sim card arrived and started the transfer process.&nbsp; After going through the 6 steps, I just get the notice that SUBSCRIPTION NOT ACTIVATED.&nbsp; It then says to get support.&nbsp; When I try to connect with an agent, nothing happens.&nbsp; How do I get an agent to help with this broken process?</P> Thu, 06 Mar 2025 16:53:34 GMT Bilbo123 2025-03-06T16:53:34Z System won't let me get subscription started https://productioncommunity.publicmobile.ca/t5/Get-Support/System-won-t-let-me-get-subscription-started/m-p/1315317#M905164 <P>I waited till my new P.M. sim card arrived and started the transfer process.&nbsp; After going through the 6 steps, I just get the notice that SUBSCRIPTION NOT ACTIVATED.&nbsp; It then says to get support.&nbsp; When I try to connect with an agent, nothing happens.&nbsp; How do I get an agent to help with this broken process?</P> Thu, 06 Mar 2025 16:53:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/System-won-t-let-me-get-subscription-started/m-p/1315317#M905164 Bilbo123 2025-03-06T16:53:34Z Re: System won't let me get subscription started https://productioncommunity.publicmobile.ca/t5/Get-Support/System-won-t-let-me-get-subscription-started/m-p/1315318#M905165 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/529848">@Bilbo123</a>&nbsp; yes, many issues recently.&nbsp;</P><P>You can try the following link to contact Public Mobile agents gor assistance.&nbsp;</P><P><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></P><P>If you are not able to sign in and use it, use the next link below.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>Agents usually respond to your inbox within 30 minutes to 2 hours.</P> Thu, 06 Mar 2025 17:01:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/System-won-t-let-me-get-subscription-started/m-p/1315318#M905165 TheSterlinger 2025-03-06T17:01:16Z