topic Re: Activate a simcard in Get Support

Activate a simcard

Pascalrb2 — Thu, 06 Mar 2025 13:35:04 GMT

I just recieve my simcard and i cant activate my card... i think this one have a problem..my uncle that is aleready with PM dont understand why it dosent work

Re: Activate a simcard

softech — Thu, 06 Mar 2025 13:36:25 GMT

@Pascalrb2 if you are sure you entered the digits correctly, then ask PM CS agent to help to verify, they can resend you another one if any issue

Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Activate a simcard

BKNS27 — Thu, 06 Mar 2025 16:17:46 GMT

@Pascalrb2

It doesn’t matter if any family member is with PM. Just remember to use your Uncle’s referral code for a $10 credit off your next bill when the CS_Agent investigate the issue with your current SIM.