topic Re: Question about porting a line with a current month to month balance + contract in Get Support

Question about porting a line with a current month to month balance + contract

mackinchris — Tue, 04 Jan 2022 23:04:56 GMT

I'm looking to port 2 lines from Bell to PM, one line is out of a contract, and the other is still in a contract (ending very soon). If I don't pay the bill for either line, and don't pay off the contract for one, will I still be able to port each number over (granted the phones are unlocked)? Does PM take care of "cancelling" each service with Bell after everything has been ported? Do I need to pay off anything before I move to PM, or does PM just bill me the remaining cost of the contract (~$20) and the last partial bill? Thanks!

Re: Question about porting a line with a current month to month balance + contract

daredogg — Sat, 05 Nov 2016 21:43:32 GMT

The porting process is automatic, in that once a number is ported over, it automatically cancels your service with the previous carrier. Since your invoicing with Bell is postpaid service, you'll receive a final invoice from them after you've ported away. At that time, if you owe anything to Bell, it's your responsibility to pay them whatever is owing.

Hopefully that provides some clarity to your understanding.

Re: Question about porting a line with a current month to month balance + contract

jeremyesq — Sat, 05 Nov 2016 21:55:34 GMT

@chrismackin Bear in mind that you will have to pay PM up front for your service. Just want to ensure that paying any outstanding charges to Bell plus any PM fees at once will not hurt your budget 🙂

Re: Question about porting a line with a current month to month balance + contract

ShawnC13 — Sat, 05 Nov 2016 21:59:38 GMT

I have just gone through this with Rogers. I had one line that was free and clear and one that had a $99.99 on it for the sibsidized phone. I was able to port both numbers and now I have no active numbers under my Rogers Account and now they will send me a final bill. The porting process takes care of closing/cancelling your previous account.