topic Re: Stuck validating identity, no SMS in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Stuck-validating-identity-no-SMS/m-p/1314084#M904396 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/529773">@Jona500</a>&nbsp;</P><P>Did you click on Resend Code to your email &nbsp;or calling rather than SMS?</P> Sun, 02 Mar 2025 21:39:22 GMT BKNS27 2025-03-02T21:39:22Z Stuck validating identity, no SMS https://productioncommunity.publicmobile.ca/t5/Get-Support/Stuck-validating-identity-no-SMS/m-p/1314076#M904390 <P>Hi,</P><P>I have just registered and I am stuck in a loop trying to confirm my identity. It’s say a 6 digit code has been sent to my phone but I don’t receive anything. I can confirm I am receiving other SMS messages so I know my text messages are working. I tried clicking Resend Code multiple times.&nbsp;</P> Sun, 02 Mar 2025 21:24:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Stuck-validating-identity-no-SMS/m-p/1314076#M904390 Jona500 2025-03-02T21:24:52Z Re: Stuck validating identity, no SMS https://productioncommunity.publicmobile.ca/t5/Get-Support/Stuck-validating-identity-no-SMS/m-p/1314084#M904396 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/529773">@Jona500</a>&nbsp;</P><P>Did you click on Resend Code to your email &nbsp;or calling rather than SMS?</P> Sun, 02 Mar 2025 21:39:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Stuck-validating-identity-no-SMS/m-p/1314084#M904396 BKNS27 2025-03-02T21:39:22Z