topic My Account in Get Support

My Account

Comic_Con2024 — Sun, 02 Mar 2025 20:58:38 GMT

Hi Community

I got a called saying my phone number will be freeze within two hours. Is this a scam?

Thank

Re: My Account

Dunkman — Sun, 02 Mar 2025 18:07:33 GMT

@Comic_Con2024

Likely a scam. Public mobile has not live customer service. No call centre. No phone calls to remind customers about payments. Your plan will just become inactive if payment missed. No warming system set up.

Check your PM account. When is the due date on your next payment? If your account status active versus suspended.

Re: My Account

hTideGnow — Sun, 02 Mar 2025 18:10:00 GMT

hi @Comic_Con2024 what number it calls from and what it ask you to do?

likely a scam. Don't do anything it asks you. Instead, login My Account yourself and check if account status is active. Or call 1-855-4PUBLIC from another phone and check the account status

Re: My Account

computergeek541 — Sun, 02 Mar 2025 21:02:00 GMT

@Comic_Con2024 wrote:
I got a called saying my phone number will be freeze within two hours. Is this a scam?

I have received this call. There is no truth to it. These calls will demand payment in a way to trick someone into sending money somewhere. The fake warnings about your cell phone being shut off are a high pressure tactic. Makers of these calls contact wide ranges of phone numberrs.

Re: My Account

Harleyfolk — Sun, 02 Mar 2025 22:26:32 GMT

Most definitely a scam