topic Re: Oppo A58 after system update unable to make calls in Get Support

Oppo A58 after system update unable to make calls

Canaeem — Fri, 28 Feb 2025 00:00:23 GMT

I am using oppo A58 and there was a system update last night but unable to make phone calls after the update. The screen shows calling but nothing happens after that. Mobile data is working. Please advise.

Re: Oppo A58 after system update unable to make calls

will13am — Fri, 28 Feb 2025 00:11:03 GMT

@Canaeem , this phone has very limited compatibility and likely can only make calls on 3G. Something must have broke calling after the update. I am not sure much can be done here.

Re: Oppo A58 after system update unable to make calls

hairbag1 — Fri, 28 Feb 2025 00:12:24 GMT

@Canaeem

have you tried rebooting that phone...see if that helps.

Re: Oppo A58 after system update unable to make calls

Canaeem — Fri, 28 Feb 2025 00:21:04 GMT

Tried rebooting. But doesn't help. : I even when I call to check voice mail. It remains at calling screen and nothing happens after that.

Re: Oppo A58 after system update unable to make calls

slusagm — Fri, 28 Feb 2025 00:41:14 GMT

it's weird, from what I see , Oppo A58 4G does not have any compatible bands on 3G for voice call,

it has only band 5 for data, so , even data and VoLTE shouldn't work

Re: Oppo A58 after system update unable to make calls

hairbag1 — Fri, 28 Feb 2025 00:42:18 GMT

@Canaeem

try your PM sim in a different cellphone. If the sim works in a different cell, then the prob is your OPPO A58. Give it a try as long as you're using a hard sim...if using esim, forget that suggestion.

Re: Oppo A58 after system update unable to make calls

Canaeem — Fri, 28 Feb 2025 21:47:52 GMT

Thanks for replying. 4G mobile data is working but it shows calling when ever I try to place a call and nothing happens after that.

Re: Oppo A58 after system update unable to make calls

Canaeem — Fri, 28 Feb 2025 21:52:23 GMT

Thank you for replying. 4G mobile data is working but does not place any calls and it shows calling and nothing after that. Should I wait for some time if it's a public mobile might fix it or better start looking for a different phone.

Re: Oppo A58 after system update unable to make calls

slusagm — Fri, 28 Feb 2025 22:16:13 GMT

that is exactly the voice problem the text people getting about

overall, you should go back to use a mainstream Android phone