topic Re: Forbidden A1 and no signal in Get Support

Forbidden A1 and no signal

benjamin3344 — Fri, 07 Feb 2025 06:23:06 GMT

The last bill was Jan 13th. Definitely still within the plan. Saw some similar posts before.

Re: Forbidden A1 and no signal

BKNS27 — Fri, 07 Feb 2025 06:28:15 GMT

The website and app is under maintenance so login tomorrow morning.

Your renewal date is February 12 so you have a week if you want to pay with voucher or if you are on Subscribe (AutoPay) just make sure it is enabled.

Re: Forbidden A1 and no signal

benjamin3344 — Thu, 27 Feb 2025 18:47:17 GMT

I know there has been another maintenance recently, but I totally lost my signal again. Is there any solution for that?

Re: Forbidden A1 and no signal

BKNS27 — Thu, 27 Feb 2025 19:49:56 GMT

@benjamin3344

Reset the Network Settings on your phone and reboot the phone.

If that didn’t work then contact a CS_Agent by dm them.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437