topic How to apply referral code after initial payment? in Get Support

How to apply referral code after initial payment?

MarinaYu — Thu, 27 Feb 2025 18:03:41 GMT

I paid my first payment today and my number is still being transferred from fido. And I realized that I forgot to use the referral code to save some money. How do I apply the referral code now?

Re: How to apply referral code after initial payment?

will13am — Thu, 27 Feb 2025 18:04:34 GMT

@MarinaYu , you will have to use the chat link to initiate a support ticket.

Re: How to apply referral code after initial payment?

hTideGnow — Thu, 27 Feb 2025 18:09:34 GMT

hi @MarinaYu

you will need to ask support agent to help to add the referral code back

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage