topic Activate account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-account/m-p/1312714#M903547 <P>Trying to setup my phone as a new customer and can’t login on app screen is blank. Confirmed that my region was set to Canada&nbsp;</P> Wed, 26 Feb 2025 20:57:46 GMT DavidHal 2025-02-26T20:57:46Z Activate account https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-account/m-p/1312714#M903547 <P>Trying to setup my phone as a new customer and can’t login on app screen is blank. Confirmed that my region was set to Canada&nbsp;</P> Wed, 26 Feb 2025 20:57:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-account/m-p/1312714#M903547 DavidHal 2025-02-26T20:57:46Z Re: Activate account https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-account/m-p/1312718#M903548 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/528525">@DavidHal</a>&nbsp;try going into your phone's settings and go into Apps, then locate the Public Mobile app and clear cache/app data. Then try going back into the app and signing in. You can also try restarting your phone, this might help.</P> Wed, 26 Feb 2025 17:07:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-account/m-p/1312718#M903548 eddieO 2025-02-26T17:07:18Z