topic Re: Need help retrieving account in Get Support

Need help retrieving account

Hajiandsara — Sat, 08 Mar 2025 16:53:52 GMT

I need help retrieving account, cannot log into my account and forgot which email I used to activate my account. Can someone help please!!

slusagm — Tue, 25 Feb 2025 21:01:35 GMT

if you cannot login, you will have to ask PM to get the account number for you. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow — Tue, 25 Feb 2025 21:01:36 GMT

you still have active service with PM? you can have PM support to confirm your login. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

BKNS27 — Tue, 25 Feb 2025 21:39:02 GMT

Did you click on Forgot Email?