topic Phone calling doesn't work in Get Support

Phone calling doesn't work

Kep4 — Tue, 25 Feb 2025 03:40:55 GMT

I try calling someone and it seems like it is going to work then it hangs up, it doesn't even dial.

Re: Phone calling doesn't work

slusagm — Tue, 25 Feb 2025 03:43:26 GMT

did you try reboot your phone? or try your sim on another phone

also check if any outage in your area
https://www.telus.com/en/bc/outages

Re: Phone calling doesn't work

hTideGnow — Tue, 25 Feb 2025 03:43:45 GMT

HI @Kep4

we have another community member who just posted some issue with voice calls. Your data works? Not sure if it is an area wide outage

but what phone do you have? PM has been realigning some 3G network band and I hope your phone not affected. But if you have a phone from overseas, you might be impacted