topic Re: Old Xmas gifts and other addons no showing in Get Support

Old Xmas gifts and other addons no showing

Lar1 — Mon, 24 Feb 2025 20:18:01 GMT

Checked my account and can no longer see where all my old Xmas bonus data and minutes are showing on the site. Hopefully I didn't loose them as I was counting on them as backup for me $13 basic plan. Any thoughts, were to look what to check. I was able to find them other times. Thanks

Re: Old Xmas gifts and other addons no showing

Handy1 — Mon, 24 Feb 2025 17:33:34 GMT

@Lar1 Tap usage breakdown and you should see all add ons and what’s remaining

Re: Old Xmas gifts and other addons no showing

hTideGnow — Mon, 24 Feb 2025 17:36:21 GMT

hi @Lar1

just login and click Usage Break down and you should see something like this and those addon will be there

Re: Old Xmas gifts and other addons no showing

BKNS27 — Mon, 24 Feb 2025 19:06:26 GMT

@Lar1

Check the PM app, it will show the total of your monthly data plus the More is More data.

I have the 6gb monthly data but it is showing 15gb total.