topic Re: $120/90 days plan questions in Get Support

$120/90 days plan questions

JCN — Tue, 04 Jan 2022 23:04:36 GMT

If my plan become deactived for few months, will I still get the same plan if I actived the plan again?

Re: $120/90 days plan questions

drc — Sat, 05 Nov 2016 19:15:36 GMT

Someone correct me if I'm wrong but I believe you would need to reactivate it within 3 months (6 months after last payment). Otherwise you'd lose your plan.

Re: $120/90 days plan questions

daredogg — Sat, 05 Nov 2016 19:20:38 GMT

@JCN if you don't renew your plan, your account goes into suspended mode, and you'll have 90 days to renew it. If you don't renew, yes, you'll lose the plan, and possibly your phone number because your account will be cancelled.

Re: $120/90 days plan questions

mikuck23 — Sat, 05 Nov 2016 19:49:09 GMT

even during suspension you will be able to keep the same promo plan?

Re: $120/90 days plan questions

daredogg — Sat, 05 Nov 2016 20:11:52 GMT

@mikuck23 I believe yes, because the "suspension" is the suspension of service because you didn't pay to renew, not the suspension of your account.

Re: $120/90 days plan questions

mikuck23 — Sun, 06 Nov 2016 20:13:23 GMT

thanks for he info

Re: $120/90 days plan questions

MVP — Sat, 12 Nov 2016 13:25:51 GMT

even during suspension you will be able to keep the same promo plan?

I believe yes, because the "suspension" is the suspension of service because you didn't pay to renew, not the suspension of your account.

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It would be nice if community moderators can confirm the above

@Shazia_K | @Mary_M | @Saray_O | @Caroline_D

Re: $120/90 days plan questions

MrHelp — Sat, 12 Nov 2016 17:31:28 GMT

As long is the $120/90 plan is still up you should be able to get the same plan.