topic Re: Adding my daughter’s referral code in Get Support

Adding my daughter’s referral code

Pgiordmaina — Mon, 24 Feb 2025 03:37:46 GMT

Hi I joined public mobile about a month ago and my daughter had shared her referral code but I didn’t know how to add it when I signed up. She inquired about it and was told I had to initiate the help with her referral code to be added to my account. How do I go about doing that?

Re: Adding my daughter’s referral code

softech — Mon, 24 Feb 2025 03:38:55 GMT

@Pgiordmaina

you can check with support and see if they can still add it back for you. Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: Adding my daughter’s referral code

ORNGNBLK — Mon, 24 Feb 2025 11:19:25 GMT

@Pgiordmaina - just to tag on, in the event that you will be referring someone, the add promo/referral code section is available during the setup process during one of the steps once the subscription value is shown. Hope this helps you to explain to any folks you may be referring in the future.

Re: Adding my daughter’s referral code

Mojo7 — Mon, 24 Feb 2025 14:28:06 GMT

My friend that I referred to it set it up without using my referral code. Once it is set up you can't go back at add referral code unfortunately. We both lost out.