topic Re: Sim pin in Get Support

Sim pin

Homephone11 — Sun, 23 Feb 2025 13:44:54 GMT

What is my sim pin number

Re: Sim pin

HALIMACS — Sun, 23 Feb 2025 14:18:06 GMT

It allows you to lock your SIM card with a PIN (personal identification number) so an identification code is required to make phone calls and use mobile data.

It could be locked to another provider.

Did you possibly purchase the phone from another mobile service provider, or buy it privately from an untrusted seller?

Re: Sim pin

BKNS27 — Sun, 23 Feb 2025 14:20:27 GMT

@Homephone11

It is a PIN that YOU set to lock you SIM to prevent others using.

Re: Sim pin

hairbag1 — Sun, 23 Feb 2025 14:27:34 GMT

@Homephone11

when you activated your new Public Mobile account, you had to provide a 4 digit pin number that would be assigned to your sim for security. Using the app, log in to your PM account > find the Account tab and click it > Reset PIN Number to assign a new secret pin number.

Re: Sim pin

computergeek541 — Sun, 23 Feb 2025 21:49:52 GMT

@hairbag1 wrote:

when you activated your new Public Mobile account, you had to provide a 4 digit pin number that would be assigned to your sim for security. Using the app, log in to your PM account > find the Account tab and click it > Reset PIN Number to assign a new secret pin number.

The above isn't correct. Public Mobile no longer gets new customers to choose an account PIN, but even for those who have chosen an account PIN, the account PIN does not get assigned to the SIM card. Public Mobile has no way of changing the PIN number for a SIM card. The account SIM card and account SIM card aren't related to each other in any way. Unless the customer (or somebody else) has manually changed the SIM card's PIN, that PIN is always 1234 for all Public Mobile SIM cards. Updating the account PIN won't change the SIM card PIN.

Re: Sim pin

Homephone11 — Mon, 03 Mar 2025 16:46:50 GMT

Thanks