topic Re: RCS CHATS in Get Support

RCS CHATS

Ryleejane — Sat, 22 Feb 2025 10:43:20 GMT

Since getting a new number when I use RCS chats it flips over to my old number. Not sure what to do

Re: RCS CHATS

HALIMACS — Sat, 22 Feb 2025 13:45:30 GMT

@Ryleejane

Go to Message settings, General , then RCS

Under 'Turn on RCS chats' switch this off, then turn it back on again.

It should ask you to verify number. Type in your correct number.

Does that work?

Re: RCS CHATS

Ryleejane — Sun, 23 Feb 2025 01:16:20 GMT

It doesn't give me a chance to verify a number it just switches the number to my old one and there's nowhere for me to change it I've tried to go into SIM management and stuff like that and I can't change it

Re: RCS CHATS

slusagm — Sun, 23 Feb 2025 01:24:11 GMT

usually Reset all networks will do.

if not, then go to turn off RCS on Google Message. Then uninstall it. Reboot phone but wait 24 hours before you reinstall Google Message and to go the Settings to make sure RCS is turned on