topic Subscription Cancelled in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311669#M902900 <P>I subscribed to a new plan and it was supposed to start today. I got charged for the new plan this morning, but now my account says my subscription has expired. I can't call or receive texts. Please help.</P> Sat, 22 Feb 2025 20:33:05 GMT Aj_ 2025-02-22T20:33:05Z Subscription Cancelled https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311669#M902900 <P>I subscribed to a new plan and it was supposed to start today. I got charged for the new plan this morning, but now my account says my subscription has expired. I can't call or receive texts. Please help.</P> Sat, 22 Feb 2025 20:33:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311669#M902900 Aj_ 2025-02-22T20:33:05Z Re: Subscription Cancelled https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311678#M902905 <P>Did you restart your phone?&nbsp; If that doesn't help you can reset the Network.</P><P>If this still doesn't work you can contact Public Mobile agents for assistance here by signing into your account.&nbsp;</P><P><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></P> Sat, 22 Feb 2025 20:46:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311678#M902905 TheSterlinger 2025-02-22T20:46:51Z Re: Subscription Cancelled https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311680#M902906 <P>Thank you!&nbsp;</P><P>I got help from an agent. Apparently the automatic payment didn't go through, so I had to do it manually.</P> Sat, 22 Feb 2025 20:48:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-Cancelled/m-p/1311680#M902906 Aj_ 2025-02-22T20:48:22Z