topic Re: Artfone identity activation problem in Get Support

Artfone identity activation problem

Fran_1181 — Sat, 22 Feb 2025 20:35:14 GMT

I bought a Artfone flip phone and activated the card on my iPhone with the app but now when signing in it requires me to confirm my identity but the phone has no text feature on it to receive the verification code. How can I go about verifying my identity?

Re: Artfone identity activation problem

Meow — Sat, 22 Feb 2025 18:49:09 GMT

Switch to receive code by email.

Re: Artfone identity activation problem

slusagm — Sat, 22 Feb 2025 18:51:46 GMT

Put the sim card back to a phone that can get the text. You really need this validation text once and no workarounds at all

But after this first time text requirement, when login My Account in the future, you can click Dodnt Receive Code and then choose email to receive code

Re: Artfone identity activation problem

Chalupa_Batman — Sat, 22 Feb 2025 18:51:21 GMT

@Fran_1181 wrote:
I bought a Artfone flip phone and activated the card on my iPhone with the app but now when signing in it requires me to confirm my identity but the phone has no text feature on it to receive the verification code. How can I go about verifying my identity?

Hey @Fran_1181

I too played with the Artfone flip for a bit. Do everything on the iPhone to start. Send the code and everything to the iPhone. Once it's finally set, then just swap out the SIM card to the flip. Just know you won't be able to use that flip in the US or Mexico as there are phone limitation shere.