topic Issues with transferring number in Get Support

Issues with transferring number

Ness28 — Fri, 21 Feb 2025 21:32:45 GMT

I transferred from Bell to PM, and my friends have told me that my iMessages are going through to them from my iCloud email, and not my phone number. I have tried several times to fix this. I don’t know what’s going on. I restarted my phone like I was instructed to and it’s an absolute mess

Re: Issues with transferring number

slusagm — Fri, 21 Feb 2025 21:39:59 GMT

Usually a Reset Network Settings on the iPhone would be sufficient. If still not fixed, turn off iMessage and reboot phone and then turn iMessage back on, this would re-register the phone number

Re: Issues with transferring number

Phil_Adelphus — Fri, 21 Feb 2025 21:43:06 GMT

@Ness28 When you go to Settings - Messages - Send and Receive, is your telephone number checked there, not just your email address?