topic Re: Charge in Get Support

Charge

MaryAce — Thu, 20 Feb 2025 20:31:34 GMT

Hi all,

I am already with PM and want to change my subscription. The new subscription is the same price as my current one and when I tapped to change, it wanted to charge me the new (same) rate. The issue is that I already paid a few days ago. Will I be charged another month on top of what I already paid?

Many thanks,

Re: Charge

slusagm — Thu, 20 Feb 2025 20:35:51 GMT

don't use Change Now option. Use Change on Renewal option , that will let you complete the current couple days cycle on the old plan and change to the new one on renewal date

Re: Charge

MaryAce — Thu, 20 Feb 2025 20:39:42 GMT

Thanks, that’s the option I chose.