topic Re: Unsubscribing in Get Support

Unsubscribing

Helen14 — Sun, 23 Feb 2025 17:03:48 GMT

If I want to unsubscribe, can I do this at any time and is there a fee

Thanks

Re: Unsubscribing

TheSterlinger — Thu, 20 Feb 2025 00:33:33 GMT

You can unscrbibe at anytime, no fees to do so. You will loose the remainder of your renewal fee for that month as it's prepaid. So the best thing is to leave as soon as possible to your next renewal maybe 2-3 days that way, you will not loose as much money.

Re: Unsubscribing

computergeek541 — Thu, 20 Feb 2025 00:39:35 GMT

@TheSterlinger wrote:
You can unscrbibe at anytime, no fees to do so. You will loose the remainder of your renewal fee for that month as it's prepaid. So the best thing is to leave as soon as possible to your next renewal maybe 2-3 days that way, you will not loose as much money.

As long as payments are stoppeed before the next renewal, it makes no difference when a customer does this. The service will continue working until the end of the current billing cycle (assuming that the number isn't p;orted to another carrier).

Re: Unsubscribing

BKNS27 — Thu, 20 Feb 2025 00:49:45 GMT

@Helen14

Once you unsubscribe, remember to subscribe before 90 days or your account will be closed, SIM stops working and you lost your number but don’t wait for the last minute…subscribe around 88 days encase there are issues. You can unsubscribe anytime and no extra fees.

Re: Unsubscribing

softech — Thu, 20 Feb 2025 01:17:47 GMT

Re: Unsubscribing

computergeek541 — Thu, 20 Feb 2025 01:26:17 GMT

@BKNS27 wrote:
@Helen14
Once you unsubscribe, remember to subscribe before 90 days or your account will be closed, SIM stops working and you lost your number but don’t wait for the last minute…subscribe around 88 days encase there are issues. You can unsubscribe anytime and no extra fees.

The above isn't accurate. Unsubscribing from autopay does not stop immediately stop the service. Also, resubscribing to autopay will not resume service as payment would need to be made manually.

Re: Unsubscribing

HALIMACS — Thu, 20 Feb 2025 01:53:02 GMT

@Helen14 wrote:
If I want to unsubscribe, can I do this at any time and is there a fee
Thanks

Yes, anytime @Helen14

No fee. The only 'charge' will be to resume a service when (if) one is choosing to do so, within the allotted time in which one must to retain their account.

Just be sure you know what you're really wanting to achieve by unsubscribing before taking that action.

Re: Unsubscribing

softech — Thu, 20 Feb 2025 17:20:21 GMT