How to subscribe

Egg57 — Wed, 19 Feb 2025 18:19:20 GMT

I can't seem to get past "Continue with eSIM?

Re: How to subscribe

slusagm — Wed, 19 Feb 2025 16:29:55 GMT

are you using the PM app? If not, download Public Mobile app and login and start subscription there

hTideGnow — Wed, 19 Feb 2025 16:34:05 GMT

are you still at step 1 or step 2? were you using the browser or the app?

BKNS27 — Wed, 19 Feb 2025 17:28:09 GMT

First double check to see if your phone is eSIM compatible before proceeding ahead with eSIM.

If it is then download the PM app and follow these instructions:

The steps must be followed in exact order if you are porting your number over to PM:

Make sure your old SIM is active so DON’T CANCEL serviced with them.
Purchase a PM SIM from Amazon ($5) or Canadian Cell Supplies ($4) or pick one up from Telus/Koodo/Mobile Klinik store ($10.00) or eSIM from Public (ONLY if your phone is eSIM compatible so check).
Download the PM app on your phone to activate the SIM. There is an option to pick a new number or
Porting your old number = Use the old account number and not the IMEI to avoid issues. Complete to step 6. Note that your previous service is Koodo prepaid…you will need to pick a temporary number and contact the CS_Agent to complete the porting of your old number.
Keep the old SIM in your phone and wait for the text from old carrier and confirm with YES you are porting over to PM within 90 minute window once you get the text.
Keep the old SIM in your phone until porting process is completed because the old SIM will continue to work for about 2 hours.
Power off the phone once porting is completed then switch to PM SIM and power on your phone.

computergeek541 — Wed, 19 Feb 2025 19:50:57 GMT