topic Re: Motorola stylus 5g 2024 in Get Support

Motorola stylus 5g 2024

Evbr — Wed, 19 Feb 2025 15:47:30 GMT

Anyone using the new Motorola stylus 5g 2024? I get seemingly conflicting information on compatibility in the help section. If I check for VoLTE compatible phones it states that the stylus 5g 2022 or higher is compatible with the network. If I check the imei number I get a message that says not found or not compatible. Just purchased it new and I don’t want to try it to see what happens since I will return it if not compatible.

Re: Motorola stylus 5g 2024

slusagm — Wed, 19 Feb 2025 15:47:29 GMT

@Evbr

your phone can use VoLTE on PM and data would work

for iMessage, it should not be an issue, but this is an Apple iMessage-RCS setup issue, not a PM. It shouldn't matter what phone you use as long as you have RCS enabled on your phone. Could be that you have not enabled RCS yet, or it needs 24 to 48 hours

Re: Motorola stylus 5g 2024

Evbr — Wed, 19 Feb 2025 15:49:48 GMT

Thanks for the reply. Autocorrect corrected “iemi” to iMessage. I have corrected in the post it should be that an “iemi” check says not found or not compatible with pm which I find strange.

Re: Motorola stylus 5g 2024

slusagm — Wed, 19 Feb 2025 15:52:14 GMT

PM does not have iMEI check for compatiblilty

but anyway, the phone will work VoLTE and data will work. If you have the phone with you, test it out first to confirm

Re: Motorola stylus 5g 2024

Evbr — Wed, 19 Feb 2025 15:58:21 GMT

There is an imei check for compatibility on the pm site. I was just there. Since I want to return the phone if it is not compatible, it is easier to return if it is not used. I was hoping someone on pm might already be using the phone and could confirm. I do appreciate your quick responses so far though.

Re: Motorola stylus 5g 2024

Phil_Adelphus — Wed, 19 Feb 2025 17:46:29 GMT

@Evbr The Public Mobile VoLTE page lists "Motorola Moto g stylus 5G (2022) (S2SD32.21-85-3 & above)" as certified for VoLTE on their system. Typically it is assumed that newer versions of a listed phone are also VoLTE certified.