topic Re: MMS not working on OnePlus Nord N30 5g in Get Support

MMS not working on OnePlus Nord N30 5g

treehouse — Tue, 18 Feb 2025 22:13:16 GMT

Hi, I recently switched to the OnePlus Nord N30 5g and MMS messaging is no longer working. I've made sure that the APN settings are correct. Is there anything else I need to do?

Re: MMS not working on OnePlus Nord N30 5g

Phil_Adelphus — Tue, 06 Aug 2024 14:11:49 GMT

@treehouse For OnePlus phones the first line in the APN settings needs to be in all caps, that is SP.MB.COM. Have you tried that?

Re: MMS not working on OnePlus Nord N30 5g

Handy1 — Tue, 06 Aug 2024 14:14:08 GMT

@treehouse You can also try reseting network settings also to see if that helps at all

Re: MMS not working on OnePlus Nord N30 5g

treehouse — Tue, 06 Aug 2024 14:26:07 GMT

Thank you. I just tried the all caps. It didn't help.

Re: MMS not working on OnePlus Nord N30 5g

Phil_Adelphus — Tue, 06 Aug 2024 14:30:37 GMT

@treehouse You verified that the APN settings are as in this link?

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone

You can check for a specific phone with this link

https://apn-canada.gishan.net/en

Re: MMS not working on OnePlus Nord N30 5g

softech — Tue, 06 Aug 2024 14:34:15 GMT

@treehouse

With OnePlus, there might be a bit more work than simply updating. Many confirmed that you need to delete the current APN profile first. Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces. Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
(or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Re: MMS not working on OnePlus Nord N30 5g

treehouse — Tue, 06 Aug 2024 15:00:05 GMT

Thank you everyone. It's working now! I did everything; reset the network setting, used the detailed setting listed by softech and used all caps for SP.MB.COM. Not sure which one did it. Thanks again!!

Re: MMS not working on OnePlus Nord N30 5g

talk2gala — Wed, 11 Sep 2024 15:03:29 GMT

Those setting fixed my OnePlus! Thank you😀

Re: MMS not working on OnePlus Nord N30 5g

GPs4evr — Tue, 18 Feb 2025 21:38:52 GMT

Hey I was just checking my settings I'm wondering if you know about the APN type?

This is what it's currently set to:

default,mms,agps,supl,fota,hipri

This is what I found on lineA

APN type: default,ia,mms,supl,fota,hipri

https://apn.how/ca/public-mobile/oneplus-nord-ce-2-5g

Re: MMS not working on OnePlus Nord N30 5g

slusagm — Tue, 18 Feb 2025 21:51:38 GMT

generally ia is not needed for APN type

but do you have any problem with your mobile data now?