topic Re: credit card update in Get Support

credit card update

Thanika — Mon, 17 Feb 2025 21:08:14 GMT

I need to update my credit card information because my current card is expiring soon. How do I do this to avoid service interruptions?

Re: credit card update

slusagm — Mon, 17 Feb 2025 18:51:39 GMT

just login My Account, go to Payment, Manage Subscription and the Change Card Information there.

you can do the same on PM app as well

Re: credit card update

Thanika — Mon, 17 Feb 2025 18:52:42 GMT

Thanks for the tip! That sounds like a simple way to update the payment details. I’ll try that next time I need to change my card information. Appreciate the help!

Re: credit card update

Zipi — Tue, 18 Feb 2025 14:29:11 GMT

Good morning.

Public Mobile customer service isn't customer freindly. I have no card that is expiring and I can't see which of my cards are being used. Please let me know where and how can I see it and what was the problem in applying the payment

Re: credit card update

Maggie12345 — Sat, 22 Feb 2025 00:05:43 GMT

So I'm having the same issue but when I click on My Account no Payment section appears at all... losing my mind here😜

Re: credit card update

paulhardy — Mon, 05 May 2025 22:41:05 GMT

i open my account go to payments but do not find credit card update

Re: credit card update

myprepaidcard — Tue, 15 Jul 2025 13:48:13 GMT

The Visa Vanilla Prepaid Card Balance is the total amount of money loaded onto a Visa Vanilla prepaid card, which can be used for purchases wherever Visa is accepted. This card is not linked to a bank account, so users can only spend the amount they’ve preloaded onto it.