topic Re: Payment in Get Support

Payment

lxh — Mon, 17 Feb 2025 17:04:05 GMT

Payment will be taken automatically from my credit card or I shall make payment manually ?

Thanks!

Re: Payment

Chalupa_Batman — Mon, 17 Feb 2025 17:07:31 GMT

@lxh wrote:
Payment will be taken automatically from my credit card or I shall make payment manually ?
Thanks!

Hello @lxh

When you signed up for Public Mobile, you used your credit card. Moving forward, the payment will come directly off that credit card unless you change it.

EDIT: Log into your account and click on this link. There you'll see your credit card info and if the toggle beside the word "Subscribed" is on the right side, then payment is automatic.

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Re: Payment

Handy1 — Mon, 17 Feb 2025 17:06:12 GMT

@lxh It will automatically be taken no worries , when you signed up for public mobile it enrolled you in auto subscribe automatically so you don’t have to worry about making payment . Just need to update the credit card when it expires is all

Re: Payment

computergeek541 — Mon, 17 Feb 2025 17:09:35 GMT

@Chalupa_Batman wrote:
When you signed up for Public Mobile, you used your credit card. Moving forward, the payment will come directly off that credit card unless you change it.

We don't actually know that for sure. I agree that the most likely autopay is on but it's unkown when the customer actually joined Public Mobile. When many customers activated with Public Mobile in the past, autopay was not automatically turned on.