topic Re: credit in Get Support

credit

skysteve1 — Mon, 17 Feb 2025 16:53:39 GMT

I changed my provider, but have not got a credit from my last payment

Re: credit

hairbag1 — Sun, 16 Feb 2025 23:28:06 GMT

@skysteve1

once you port away from Public Mobile, your account here is deactivated and there's no refunds or pro-rating.

added....clipped from the Terms and Conditions.....

How does Public Mobile prepaid service work?

• Funds are valid for as long as you have an active account. Funds are non-refundable.

Re: credit

Chalupa_Batman — Sun, 16 Feb 2025 23:21:59 GMT

@skysteve1 wrote:
I changed my provider, but have not got a credit from my last payment

Hello @skysteve1

Public Mobile is a prepaid service. You prepay for what you want. So if you purchase a 30 day plan, it's up to you how many days you wish to use. There is no refunds for prorated usage.

Re: credit

computergeek541 — Sun, 16 Feb 2025 23:58:35 GMT

unnecessary repetition