topic Re: Help in Get Support

Help

Jessie4 — Sun, 16 Feb 2025 01:37:03 GMT

Is there a number I can call besides *611

Re: Help

slusagm — Sat, 15 Feb 2025 23:05:13 GMT

Everything is done via ticket or message

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen

Or message them using this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Help

Chalupa_Batman — Sat, 15 Feb 2025 23:15:53 GMT

@Jessie4 wrote:
Is there a number I can call besides *611

Hello @Jessie4

What issues are you having? We're all customers here and may be can help you out with some information.

Re: Help

BKNS27 — Sat, 15 Feb 2025 23:43:30 GMT

@Jessie4

You can call 1-855-4PUBLIC if it is related to your current account.

Re: Help

computergeek541 — Sun, 16 Feb 2025 01:36:29 GMT

@BKNS27 wrote:
@Jessie4
You can call 1-855-4PUBLIC if it is related to your current account.

Public Mobile does not have a help/customer service phone number.