topic Resume subscription in Get Support

Resume subscription

gr8mtl — Fri, 14 Feb 2025 13:53:29 GMT

Can I set a future date to resume subscription? Traveling now but I know when I go back home. Thanks

Re: Resume subscription

hTideGnow — Fri, 14 Feb 2025 14:10:24 GMT

sorry, no such schedule resume settings.

you have to mark your calendar and resume it yourself. Remember you only have 90 days grace period to resume or you lose your number. And don't it do it on the last day, set it to the 80th days. Also, remember to use email to receive 2FA code , assuming you won't get the 2FA on SMS while you travel.

Re: Resume subscription

hairbag1 — Fri, 14 Feb 2025 14:10:54 GMT

@gr8mtl

nope...you must self-resume your acct.

Re: Resume subscription

BKNS27 — Fri, 14 Feb 2025 14:41:31 GMT

@gr8mtl

You need login to your account and manually disable Subscribe (AutoPay) button and enable when you return back to Canada.

Re: Resume subscription

computergeek541 — Fri, 14 Feb 2025 22:43:31 GMT

@BKNS27 wrote:
@gr8mtl
You need login to your account and manually disable Subscribe (AutoPay) button and enable when you return back to Canada.

Once a customer's account has gone into suspension re-enagbling autopay will not get the service working again. Payment for plan would require manual payment.