topic Re: Is activate.publicmobile.ca down? in Get Support

Is activate.publicmobile.ca down?

rvoogjarv — Tue, 04 Jan 2022 23:04:15 GMT

Just got a new SIM card and I need to activate it.

https://activate.publicmobile.ca/ keeps timing out for me, across different browsers and devices. Is the website down, and is there an expected time before it's back online?

Thanks!

Re: Is activate.publicmobile.ca down?

LEGO — Wed, 30 May 2018 02:00:53 GMT

@rvoogjarv No site maintenance at this moment! It works for me!

Try to clear browser's cache, use different browser, use Private / Incognito mode, turn off ad blockers.

Re: Is activate.publicmobile.ca down?

Rockdaddy22 — Wed, 30 May 2018 02:10:46 GMT

Seems to be working fine on iOS using safari.

Re: Is activate.publicmobile.ca down?

rvoogjarv — Wed, 30 May 2018 02:28:25 GMT

Thanks for the confirmation!

There must have been something weird going on with my router/wifi. I was able to connect to the website by using a mobile hotspot.

Re: Is activate.publicmobile.ca down?

CalvinW — Wed, 30 May 2018 05:20:52 GMT

I can't login in either.

Re: Is activate.publicmobile.ca down?

Rockdaddy22 — Wed, 30 May 2018 07:40:04 GMT

I think the customer is referring to the activation site not the self serve login.

That said, I’m not able to login to the self serve either.

Re: Is activate.publicmobile.ca down?

NDesai — Wed, 30 May 2018 07:50:06 GMT

@Rockdaddy22 wrote:
I think the customer is referring to the activation site not the self serve login.

That said, I’m not able to login to the self serve either.

Uhmm, i can log in just fine.

Did you also receive the survey email?

Re: Is activate.publicmobile.ca down?

Acekiller — Wed, 30 May 2018 15:15:21 GMT

there is a survey email?