topic Re: Esim in Get Support

Esim

Rp1234 — Sun, 23 Feb 2025 17:06:21 GMT

I recently bought a new phone and wish to transfer my eSIM from old phone to the new one. I was wondering if someone would be able to help me with this.

Re: Esim

TheSterlinger — Fri, 14 Feb 2025 01:41:30 GMT

You cannot transfer eSIM. What you do is download the public mobile app onto your new phone and you will have the ability to purchase a new one right there on the app. You will keep your existing phone number.

Re: Esim

BKNS27 — Fri, 14 Feb 2025 01:48:59 GMT

@Rp1234

Adding to @TheSterlinger after downloading the PM SIM on the new phone. You need to login to your account and make a new purchase of a new eSIM. You will be credited for the purchase of the eSIM.