topic Re: I have forgotten my password in Get Support

I have forgotten my password

Runperiod5 — Tue, 04 Jan 2022 23:04:13 GMT

Hello Thank you for your time in reading this, my issue is I'm having trouble setting up my email, the direction do not match my setting on my phone and I have forgotten my password, can you please help or know someone one, Thank you, carolyn The model of my phone is lg m151

Re: I have forgotten my password

LEGO — Tue, 29 May 2018 22:27:22 GMT

@Runperiod5 Please, try following this instruction to setup email on your phone: click here
If you forgot password for your email, you would have to contact email provider!

Re: I have forgotten my password

CalvinW — Wed, 30 May 2018 05:21:19 GMT

Password reset doesn't work

Re: I have forgotten my password

NDesai — Wed, 30 May 2018 06:01:24 GMT

@CalvinW wrote:
Password reset doesn't work

I just tested and it works fine for me.

Re: I have forgotten my password

SlowDino — Thu, 31 May 2018 00:54:10 GMT

Your phone model shouldn't matter if the password reset works.
Try logging in from a secure computer and reset the password that way.
If it still doesn't work, try contacting @CS_Agent via private message to see if there's malicious activity with your account.