topic Re: US Plan Coverage & Cycle Date in Get Support

US Plan Coverage & Cycle Date

J4F — Thu, 13 Feb 2025 08:17:57 GMT

Hi Everyone!

Does anyone know US plans cover Alaska and Hawaii?

Can I change my billing cycle date after placing a hold on my service within 90 days? For example: My billing cycle date is from January 1-30; the next cycle date is from January 31- March 1, and so on. If I skip one or two cycles ( inactive or not top up $), when I resume it again, does the payment count exactly like that or from the date I resume it? Thank you in advance for your time in answering my questions.

Re: US Plan Coverage & Cycle Date

slusagm — Thu, 13 Feb 2025 07:59:17 GMT

Yes US roaming plans cover both Alaska and Hawaii

You can change to it mid-cycle using Change Now oprion but no partial refund for your current unfinished cycle of you do that. also, you likely can't change back to current plan after, you can always only change to current available plan

Re: US Plan Coverage & Cycle Date

Phil_Adelphus — Thu, 13 Feb 2025 10:04:58 GMT

@J4F Public Mobile plans are 30 days so the billing date would continue to change by several days over each year regardless.

Re: US Plan Coverage & Cycle Date

sheytoon — Thu, 13 Feb 2025 13:46:45 GMT

@J4F for your second question, it will start a new 30-day cycle once you resume your service.

Re: US Plan Coverage & Cycle Date

hairbag1 — Thu, 13 Feb 2025 14:28:27 GMT

@J4F

text and data will work fine but for talk while in USA your cell must be VoLTE compliant and on the Public Mobile whitelist of VolTE enabled phones.

https://www.publicmobile.ca/en/get-help/articles/volte