topic Re: no data at all for my iphone 5 in Get Support

no data at all for my iphone 5

peterzhangon — Tue, 04 Jan 2022 23:04:04 GMT

Hello,

It seems the port is complete, and I can make a voice call. I cannot access the website.

Can you share some points?

Thanks,

Re: no data at all for my iphone 5

mimmo — Sat, 05 Nov 2016 10:33:23 GMT

Not an iphone users but from what i recall the most common issues are:

Do you have the latest software installed 10.1 installed?

have you put in the proper apn settings?

Iphone users mention something about profiles or resetting profiles.

some people have mentioned a website that will set up apn for you.

there is a guide for iphone on the forum somewhere, best to search the forums for apn and iphone

Re: no data at all for my iphone 5

jgurholt — Sat, 05 Nov 2016 12:00:47 GMT

I am having the exact same issue. It is showing that I have used data on my account but it is still showing that the network is not available on my phone.

Re: no data at all for my iphone 5

peterzhangon — Sat, 05 Nov 2016 12:54:08 GMT

My ios is 8.4.

I have switched from Telus to Rogers, and did not change anything. Do not know why I need to change so many manually.

I can only set APN.

Can you share some links here?

Re: no data at all for my iphone 5

peterzhangon — Sat, 05 Nov 2016 13:15:32 GMT

updated the package of iphone, and can set APN.

Not sure why it worked now

Re: no data at all for my iphone 5

pssst — Sat, 05 Nov 2016 14:35:46 GMT

I'm worried that if I update my IOs to the latest it will make my phone obsolete. I'm on iPhone 4s.

Re: no data at all for my iphone 5

mimmo — Sat, 05 Nov 2016 15:14:55 GMT

@pssst check out the solution on this thread.

http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Help-needed-setting-up-APN-in-iphone-4s/m-p/29409#M4017

It might help othersout with other iphone models as well, not sure

Re: no data at all for my iphone 5

Luddite — Sat, 05 Nov 2016 16:18:15 GMT

@pssst You cannot install iOS 10 on the 4s; 9 is the last supported version. I'm pretty sure you can edit APN settings manually on the 4s running iOS 8 whereas folks on iOS 7 cannot.

Here is Apple's troubleshooting guide for this issue: iPhone data