topic Re: SIM card phone number in Get Support

SIM card phone number

ossker — Sun, 09 Feb 2025 03:46:05 GMT

How can I find the temporary SIM number associated with my new SIM card.

Re: SIM card phone number

Chalupa_Batman — Sat, 08 Feb 2025 21:47:11 GMT

@ossker wrote:
How can I find the temporary SIM number associated with my new SIM card.

Once you register your SIM card, it will show the number you got. Then either you keep that number or port over a number from another provider. If you don't like the number you got, don't worry, you are permitted to change the number 4 times a month, so basically every week until you find a number you like.

Re: SIM card phone number

ossker — Sat, 08 Feb 2025 21:47:29 GMT

I have the new SIM card in my hand. To complete the set up of my account, it's asking me to verify my existence by sending me a code to the temporary SIM card phone number...I don't know where to find that temporary phone number.

Re: SIM card phone number

Chalupa_Batman — Sat, 08 Feb 2025 21:50:51 GMT

@ossker wrote:
I have the new SIM card in my hand. To complete the set up of my account, it's asking me to verify my existence by sending me a code to the temporary SIM card phone number...I don't know where to find that temporary phone number.

Oh. It will automatically send. However, because the phone isn't fully set up, click on Didn't Get Code. You will see an option to send to your email you set it up with. If that option isn't available, send a message to a CS Agent with this link to fix it up.

ou can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: SIM card phone number

BKNS27 — Sat, 08 Feb 2025 21:57:07 GMT

@ossker

You temporary phone number will be in your phone setting under Cellular setting but you need the new SIM in your phone.