topic Re: No calls incoming and outgoing in Get Support

No calls incoming and outgoing

AdeelZafar — Sat, 08 Feb 2025 02:16:24 GMT

my incoming and outgoing calls are not working. msgs

Re: No calls incoming and outgoing

BKNS27 — Sat, 08 Feb 2025 02:17:54 GMT

@AdeelZafar

This seems to be an issue for many members today.

Contact a CS_Agent to fix the issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No calls incoming and outgoing

slusagm — Sat, 08 Feb 2025 02:18:23 GMT

are you not able to connect to the network at all and no data?

and I checked today post, look like you are not the only one with the problem. Where is your location?

but you should also report that to PM and ask for help. If you still can get the 2FA code via email, then open Chatbot ticket. If you cannot or too confusing, then just message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No calls incoming and outgoing

AdeelZafar — Sat, 08 Feb 2025 02:20:50 GMT

everything is working except calls

Re: No calls incoming and outgoing

Chalupa_Batman — Sat, 08 Feb 2025 02:29:48 GMT

@AdeelZafar wrote:
everything is working except calls

Hello @AdeelZafar

Take a look at the map here and see if your in the affected area. If you are, you'll just have to wait it out.

https://www.telus.com/en/bc/outages

Re: No calls incoming and outgoing

computergeek541 — Sat, 08 Feb 2025 02:50:02 GMT