https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307934#M900630 <P>Thank you, you have been very helpful!</P> Fri, 07 Feb 2025 21:09:08 GMT Donna91 2025-02-07T21:09:08Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307921#M900622 <P>I’m trying to transfer my eSIM to my new iPhone it’s says the eSIM in my old phone does not support the eSIM transfer</P> Sat, 08 Feb 2025 03:16:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307921#M900622 Donna91 2025-02-08T03:16:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307922#M900623 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/338767">@Donna91</a>&nbsp; hi, you cannot transfer eSIM&nbsp;&nbsp;from one phone to another.</P><P>You have to download the Public Mobile App on your new phone and purchase a new eSIM through the app.</P><P>Since you had one already, it should be free to get a new one. You will still keep the same phone number.&nbsp;</P> Fri, 07 Feb 2025 20:59:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307922#M900623 Sansan 2025-02-07T20:59:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307934#M900630 <P>Thank you, you have been very helpful!</P> Fri, 07 Feb 2025 21:09:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Account/m-p/1307934#M900630 Donna91 2025-02-07T21:09:08Z