topic I got no point in Get Support

I got no point

Sherlynn — Thu, 06 Feb 2025 23:54:01 GMT

I am a new user for about 2 month, I found there is no public point cumulatedin my account, is it normal?

Re: I got no point

TheSterlinger — Thu, 06 Feb 2025 23:58:12 GMT

Hi, If you have been making payments to an active account, you are getting 5% back each month.

Re: I got no point

slusagm — Fri, 07 Feb 2025 00:03:44 GMT

not normal

did you try checking the My Rewards site using Incognito mode? check again

if still no points, ask PM and they can find out why.

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen
Or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: I got no point

softech — Fri, 07 Feb 2025 01:57:35 GMT