topic Re: 4G 20GB plan for only $27 in Get Support

4G 20GB plan for only $27

Ghayad — Wed, 05 Feb 2025 04:40:30 GMT

I received an offer as below but every time send yes, get reply sorry

offer should end tomorrow
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Public Mobile here. Don't miss out on this limited time offer on a 4G subscription plan.

Reply YES to get a 4G 20GB plan for only $27/month.

Hurry, offer ends February 5, 2025.

This offer will be added to your account and will take effect on your next renewal date.

Reply below

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Sorry, we didn't catch that. Please visit the Public Mobile app or My Account online

Re: 4G 20GB plan for only $27

hairbag1 — Wed, 05 Feb 2025 04:54:58 GMT

@Ghayad

log in to your account and check if that offer hasn't been added to your account. If not there, use this link to message Customer Support and let them know you'd like to accept the offer as presented...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: 4G 20GB plan for only $27

computergeek541 — Wed, 05 Feb 2025 16:38:21 GMT

@hairbag1 wrote:
@Ghayad
log in to your account and check if that offer hasn't been added to your account. If not there, use this link to message Customer Support and let them know you'd like to accept the offer as presented...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
ed

Please rememember that customers need to be using the chatbot as using the ticketing system isn't optional.

Re: 4G 20GB plan for only $27

Ghayad — Thu, 06 Feb 2025 01:25:07 GMT

Thanks I tried chat bot yesterday but didn’t get any result, the chat boot answer me as below

Sorry, while I try to answer support questions related to Public Mobile, I don’t always have all the answers. Please try rephrasing your question related to Public Mobile or use our website for more information.

Re: 4G 20GB plan for only $27

Ghayad — Thu, 06 Feb 2025 01:16:49 GMT

Thanks for sharing link with me, I sent a message for support team. Hope that work.