topic Re: New number in Get Support

New number

Jboola — Wed, 05 Feb 2025 15:38:37 GMT

Does any one knows why a new number don't wo

TheSterlinger — Wed, 05 Feb 2025 15:54:18 GMT

@Jboola what doesn't work? Calls? Data? Texts? Did you reboot? Is the account up to date?

BKNS27 — Wed, 05 Feb 2025 16:30:09 GMT

Reboot your phone by powering off then back on and see if that works.

Jboola — Wed, 05 Feb 2025 17:31:10 GMT

Did that three times already .. still don't work.

Jboola — Wed, 05 Feb 2025 17:34:10 GMT

Calls .. and rebooted still don't work. Can't call out or get calls.. Terrible.

Jboola — Wed, 05 Feb 2025 17:36:03 GMT

Rebooted .. No work.

BKNS27 — Wed, 05 Feb 2025 17:42:19 GMT

What is the make and model of your phone? Not all phones are compatible with North American network.

Did you try resetting the Network Setting on your phone.

If none of it failed then contact a CS_Agent to investigate the issue.

Jboola — Wed, 05 Feb 2025 19:15:45 GMT

Thanks