topic Re: Why my landline number is not being transferred to PM? Its been 3 days. in Get Support

Why my landline number is not being transferred to PM? Its been 3 days.

Shasarf — Wed, 05 Feb 2025 16:21:34 GMT

I have subscribed to PM on Feb 3rd and I moved my Landline number. But its been 3 days and my number is still not ported. How would I do the 2 factor auth with landline?

Re: Why my landline number is not being transferred to PM? Its been 3 days.

Dunkman — Wed, 05 Feb 2025 16:14:40 GMT

@Shasarf

It can take up to one week for landlines port to be completed. Is your landline still working right now? Once it stops working, then the port should be completed.

Once the landline is ported over, then you should be able to receive 2FA.

Re: Why my landline number is not being transferred to PM? Its been 3 days.

TheSterlinger — Wed, 05 Feb 2025 16:17:29 GMT

@Shasarf land-line transfer do take a few days to be completed. There is no sms sent for these transfers. Did you call them to verify that they received the request? Usually your previous phone will continue to work until it's completed then stop and your new Public account kicks in.

Reboot your cell and see if any calls comes in.