topic Re: Change account email in Get Support

Change account email

LilWayne — Tue, 04 Feb 2025 20:09:28 GMT

Change account email

hTideGnow — Tue, 04 Feb 2025 20:11:04 GMT

you can probably still login to My Account with the old email. If you can, go to Profile page, Manage Eversafe ID and update the email address there

if you cannot login at all, then ask PM support agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

AK32 — Tue, 04 Feb 2025 20:13:10 GMT

Hey there, to change your email you can log in, go to your Profile, Manage Eversafe ID and change Email address there.

If you cant log in, you can reach out to PM customer service to assist you, which you can do here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437