New user - eSim fail OTP doesn't allow email notification

Tabo — Tue, 04 Feb 2025 01:55:01 GMT

I am a new user, my eSim has failed and I got a new sim. However I am not able to login because it sends otp to my phone number which is not accessible. I need help to resolve this problem asap. I cannot be reached at the moment

Re: New user - eSim fail OTP doesn't allow email notification

slusagm — Tue, 04 Feb 2025 01:57:05 GMT

click Didn't receive code and then see if send email is an option, get the code via email

if you know the VM password, you can also click Send voice message there, then call yourself from another phone to retrieve the code via voicemail

last, ask PM to help.

message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic New user - eSim fail OTP doesn't allow email notification in Get Support

New user - eSim fail OTP doesn't allow email notification

Re: New user - eSim fail OTP doesn't allow email notification