topic Re: credit card payment in Get Support

credit card payment

honmay — Mon, 03 Feb 2025 23:55:08 GMT

my preauthorised credit card was stopped due to fraud

Re: credit card payment

Chalupa_Batman — Tue, 04 Feb 2025 00:03:17 GMT

@honmay wrote:
my preauthorised credit card was stopped due to fraud

So I assume your credit card company is sending you out a new one. So if you want to get your phone back up and running, you can go to Shoppers Drug Mart and pick up a voucher with enough value to last a few months just in case it takes a while. You just dial 611 from your phone and follow the prompts. You'll be up and running in no time.

Re: credit card payment

Mxt — Tue, 04 Feb 2025 00:03:30 GMT

Hi @honmay

Don't worry! You can add to your PM account by purchasing a top up online or in stores..

Re: credit card payment

BKNS27 — Tue, 04 Feb 2025 00:11:16 GMT

@honmay

All you have to do is to login to your account then to the Payment tab>Update Card Information with your new CC number.

Meanwhile, you can pay with vouchers to continue service. You can purchase vouchers from

7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples

and dial 611 and enter the voucher number.

Re: credit card payment

Meow — Tue, 04 Feb 2025 00:10:15 GMT

Get a new one and replace info in your account. Use computer...

Do NOT ask bank for any backcharges if you see them in regards to PM as you will be banned using CC at PM for a year.