topic Re: how to cancel a ticket in Get Support

how to cancel a ticket

oana2 — Sat, 01 Feb 2025 22:16:37 GMT

how can i cancel a ticket?

Re: how to cancel a ticket

BKNS27 — Sat, 01 Feb 2025 21:54:58 GMT

@oana2

Just wait until an agent replies back by dm and reply back that issue is solve.

Re: how to cancel a ticket

eddieO — Sat, 01 Feb 2025 22:14:41 GMT

@oana2 if you do not respond to the support agent within 24hrs the ticket will be closed automatically but you can also wait for the support agent's message and then respond that you were able to fix it

Re: how to cancel a ticket

hTideGnow — Sat, 01 Feb 2025 22:18:44 GMT

hi @oana2 what ticket you are trying to cancel

if support ticket, wait for agent to reply and you can then reply and tell them to cancel

Re: how to cancel a ticket

oana2 — Sat, 01 Feb 2025 22:21:40 GMT

ok, thank you so much