topic Re: can't text in Get Support

can't text

Shirley54 — Sat, 01 Feb 2025 18:30:04 GMT

can't receive or send texts

Re: can't text

hTideGnow — Sat, 01 Feb 2025 18:31:38 GMT

hi @Shirley54 new activation??

cam you receive calls?

try Reset network settings on the phone

and make sure your old sim card is removed or old eSIM is disable

Re: can't text

Chalupa_Batman — Sat, 01 Feb 2025 18:35:50 GMT

@Shirley54 wrote:
can't receive or send texts

Hello @Shirley54

Can you maybe share some more information with us. Are you new to public mobile? Long time customer? What phone you have? When did you start experiencing this? The more details the better it is for us to help you.