topic Re: International calling to the 7 countries in Get Support

International calling to the 7 countries

Shubh2023 — Sat, 01 Feb 2025 22:33:56 GMT

Guys, did you try to do conference calling in between countries and does it work well? I am not getting HD calling symbol (I have an android) when calling and putting a Canadian number + UK number in the same call, and 1 person mentioned that the audio isnt that clear, compared to when I was just personally calling that person!
Your pov or feedback is appreciated

Re: International calling to the 7 countries

hTideGnow — Sat, 01 Feb 2025 17:49:39 GMT

hi @Shubh2023 is you phone on PM VoLTE list?

I didn't use Conf call for LD, but 1-on-1 LD calls work well

Re: International calling to the 7 countries

Shubh2023 — Sat, 01 Feb 2025 17:52:38 GMT

Yes, it is on VoLTE list, so calling inside Canada works great, clear audio, no doubt!
PM to PM, I do get HD+ calling and for others, just HD, but I feel like it depends on the other person's reception too, isnt it? Like if they dont have good reception, we wont be connected in a HD call
I tried calling my cousin in UK and then a family member in India, but one of them mentioned it to be a bit distorted

Re: International calling to the 7 countries

Chalupa_Batman — Sat, 01 Feb 2025 18:22:17 GMT

@Shubh2023 wrote:
Yes, it is on VoLTE list, so calling inside Canada works great, clear audio, no doubt!
PM to PM, I do get HD+ calling and for others, just HD, but I feel like it depends on the other person's reception too, isnt it? Like if they dont have good reception, we wont be connected in a HD call
I tried calling my cousin in UK and then a family member in India, but one of them mentioned it to be a bit distorted

I hate to use Mother Nature as an excuse but...... 🙂 Sometimes the weather can cause signal interruption along with network congestion. There are days when I call my uncle in Italy and it's crisp and clear. There are some days where it's gargled and pixel like if that makes sense.

Re: International calling to the 7 countries

Shubh2023 — Sat, 01 Feb 2025 18:31:01 GMT

Interesting 🤔

I did notice this too, like each day, it's different and call quality changes a lot. I felt like maybe Telus does something, considering PM is a Tier 3 MVNO and they don't want the best features to go to PM, just like speed capping. I noticed they do these a lot when the potential is there lol. Thank you!