topic Re: New Subscription Cancelation in Get Support

New Subscription Cancelation

Atiyaah — Sat, 01 Feb 2025 17:01:53 GMT

How to cancel an order which is just placed as new subscription and the Sim card is yet to be sent out.

hTideGnow — Sat, 01 Feb 2025 17:05:06 GMT

ask support agent to help check sim card delivery status or provide cancellation and refund

, you can submit by direct message:

Support will reply via Community inbox here within 2 to 4 hours:

Atiyaah — Sat, 01 Feb 2025 17:24:10 GMT

Thank you, appreciate it. Currently they are saying it can't be refunded even though I haven't received the Sim card nor obviously activated it