Account activation

Themmmm — Sat, 01 Feb 2025 22:35:34 GMT

I am trying to transfer my phone number and activate my account but it is unsuccessful. I am unable to retry as the app seems stuck on a page and ask me to get support. Can you try reactivating it?

Re: Account activation

Chalupa_Batman — Sat, 01 Feb 2025 17:01:46 GMT

@Themmmm wrote:
I am trying to transfer my phone number and activate my account but it is unsuccessful. I am unable to retry as the app seems stuck on a page and ask me to get support. Can you try reactivating it?

If it's asking you to reach support, here's how.

You can submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Account activation in Get Support

Account activation

Re: Account activation